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Frequently Asked Questions
General Do you provide NAUTIS in other languages? Our software is currently available in English. For other languages please contact us for the possibilities.…
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Support
How do I get support? If you can not find your question here, you can send your question by email to support@vstepsimulation.com Is refreshment training available? Yes,…
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Software
Which training environments will I receive with Response Simulator? City Center: High-rise buildings Office buildings Shop Fronts Pedestrian areas Road systems inc cycle lanes, crossings,…
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License
When will I receive my license? You will receive your license within 5 - 7 days after payment has been received. But it can also depend on other factors, such as training program, project type, etc.…
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Installation
Will there be support available for the installation process? It's not needed (since the installation process is very simple), but we can assist you with the installation process when needed.…
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Hardware
What are the recommended hardware specifications to run Response Simulator? Download the 2020 hardware specification here Or simply click the PDF attachment on top of this page.…